I am just curious.
How is it that all your workers are miserable?
I went and did my Pesticide test yesterday, and in the process of actually getting into the room, met up with only ONE woman that was civil. Seriously.
Now I am curious as to why this is. I know for a fact that it was not me. I am nervous, and of course just want to get in the room and get started. And done. I was pleasant, joking and happy.
All of your women. Were not.
Well except one, but unfortunately she dealt with me the least.
This is not a one off either. I have been in there numerous times, and none of these women are happy to be there.
I wonder why that is?
I mean don’t they work 9-5 Monday to Friday?
Don’t they have full benefits?
Don’t they get every. single. Statutory holiday off??? And most likely get paid for it?
Also, and I am not in any way being judgmental here…isn’t the job pretty fucking basic and straightforward?
I am just curious why it is that not one (ok there was one, remember?) of these women has any customer service skills AT ALL.
Here is the first example…while I was waiting, I asked one of the girls if this was where I would get my FAC (Firearms Acquisition Certificate) renewed. It is up on my birthday this year.
Now re-read that. FIREARMS ACQUISITION CERTIFICATE.
You know what she said to me?
“I dunno. That is Federal, we are BC Government.”
Now I know I am blonde, but seriously don’t you think that she has been asked that question before?? I would bloody well think so.
I am stunned by her snotty response. I look at her and say well do you have any suggestions of where I would go? She then tells me to go online, or maybe to the Service Center downtown, she has no clue and she would just be guessing.
Well darling…isn’t it your JOB to have a fucking clue? I mean it is what you do? Could you maybe get off your ass and go ask someone, or hell just quietly ask the girl sitting next to you if she knows?
I mean am I expecting too much here for your $20 an hour, or whatever you make?
I don’t think so.
You see, where I work, we go out of our way to help people. We try our hardest to get our customers questions answered. I would never in a million years think of saying to someone “I don’t know”, and then not try to find out. There are lots and lots of things that people ask us that we don’t know, but we always, all of us…make a huge attempt to find out for you and give you an answer.
It’s called Customer service.
Now I know in your job, you never have to worry about people not coming back because you are snotty. We have no choice but to go in there at least every five years and give you $75 dollars for you to take a bad picture of us and to renew our license, or to take a pesticide exam…but really?
The second thing that sucked, was that they put me in a room right by the front, so I could hear the high pitched voiced boy complaining about whatever it was he was complaining about. Do you have any idea how hard it is for me to concentrate when it is quiet? Nevermind when someone is outside the window going on and on about something that is redundant and not in any way related to work, and yes he did work there…
And not one time, but three times. It took every single ounce of willpower I had not to get up, open the door and ask him to please stop talking so I could think.
The last questionable thing that went on, was when I was done.
Now let me just say, when I went in to the test I had about 8 books and a whack of scrap paper to work on. So when I was done, I separated the test and my test answers and stacked it all back up.
When the third chick came in to get the test, she said to me, that I hadn’t filled out the sex or the birthdate. I actually had done it, and then reading over the instructions had erased it as it said I didn’t need to fill them out. I was going to show her on the paper, and couldn’t find it.
I said to her, I must have the instructions in my scraps…when I found it, I pulled it out and handed it to her and she said to me…
“This is the test…you aren’t allowed to take the test.”
No SHIT. Are you kidding me?
I calmly said no, it is the instructions, you have the test in your hand. I had no intention of even taking the instructions, they got mixed in my papers, and it says right on them I don’t need birthday or sex info filled out.
She doesn’t even take the two seconds to look at the sheet and says, that I need to just fill it in anyway.
And seriously if I get points off for not following directions, I will go back in there and make her fix it.
It’s a good thing I did what I think is pretty good on the test, because otherwise I would have left there feeling like a total failure AND a criminal, of which I am neither.
I don’t appreciate that she even insinuated it. I mean what the hell was that? Do you seriously think that I would steal an open book test so one of my co-workers didn’t have to at least try and pass the test? Seriously?
It’s just not how we roll…
So to any Government officials reading this…I am off for the winter, if you need some help hiring people with a personality, I might be able to give you a hand.
Give me a call.